FAQ

How do upload and I use transitions in Premier Pro CC?

Video instructions are included in the package.

 

How do I use LUTs presets?

Instructions for Adobe Premier, After Effects and DaVinci Resolve are included are included in the package. However, we will be more than happy to send instructions for any other compatible apps - email us at info@vfx-studio.com

 

Which apps are compatible with LUT presets?

After Effects, Serif Affinity (photo editing app), Adobe Premiere, Avid Media Composer, Corel Pinnacle Studio, Corel Videostudio, Cyberlink Powerdirector, DaVinci Resolve, Edius (version 9 or higher), Final Cut / Final Cut Pro, Filmora, Hitfilm, Kinemaster, Lightworks, Luminar (photo editing app), LumaFX  - Iphone/Ipad, Motion, Sony Vegas , Vegas pro 16/17 and later versions, VSDC and others - feel free to email us at info@vfx-studio.com to confirm if your app is compatibl with LUTs.

 

I did not get my download link

Check your spam folder first, if you don't see it - email us at info@vfx-studio.com and we will be more than happy to send you an extra link. Please note: all emails are replied to within up to 24 hours.

 

I have any other issue/ question / suggestion

Email us at info@vfx-studio.com describing what it is and we will be more than happy to help. If you include any screenshots / detailed explanations, this will help us understand the issue faster and provide solution quicker.

 

Do you provide refunds?

Due to the fact that we sell digital goods, we operate no refunds policy. However, we provide full pre / after sale support and will be happy to find solution to any possible questions that you may have. So get back to us at info@video-presets.com with any questions / suggestions.